Privacy Policy

Last updated: 1 November 2024 | Effective date: 1 November 2024

1. Introduction

Welcome to lootdistrict.info ("Loot District", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lootdistrict.info and use our social gaming services.

We operate in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the practices described in this policy.

2. Who We Are

Loot District is operated by Loot District Pty Ltd, an Australian company with ABN 74 123 456 789, registered at Level 12, 1 Market Street, Sydney NSW 2000, Australia.

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at: [email protected]

3. Information We Collect

3.1 Information You Provide Directly

We may collect the following personal information when you interact with our website:

• Contact Information: Name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Communications: Content of messages you send us via the contact form, including any feedback or enquiries.
• Age Verification: We collect confirmation that you are 18 years of age or older. We do not collect your date of birth.

3.2 Information Collected Automatically

When you visit lootdistrict.info, we may automatically collect:

• Usage Data: Pages visited, time spent on pages, links clicked, and game interactions.
• Device Information: Browser type and version, operating system, screen resolution, and device type.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookie Data: Information stored via cookies and similar technologies. See our Cookie Policy for details.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our social gaming platform.
• To respond to your enquiries and provide customer support.
• To send you newsletters and updates (only if you have subscribed and consented).
• To improve our website, games, and user experience.
• To monitor and analyse usage patterns and trends.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with our legal obligations under Australian law.
• To enforce our Terms of Service and age verification requirements.

5. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent: Where you have provided explicit consent (e.g., newsletter subscription).
• Legitimate Interests: To operate and improve our platform and services.
• Legal Obligation: Where processing is required by Australian law.
• Contractual Necessity: To fulfil our obligations when you use our services.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website (e.g., hosting, analytics). These parties are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority in Australia.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Safety: To protect the rights, property, or safety of Loot District, our users, or the public.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for newsletter communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

10. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and your choices, please read our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Loot District is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it immediately. If you believe a minor has provided us with personal information, please contact us at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, Loot District Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

We will respond to your request within 30 days as required by the Privacy Act 1988 (Cth).